Privacy Policy

📘 Interpretation & Definitions

To ensure clarity and consistency throughout this Privacy Policy, the following terms—when capitalized—carry the meanings defined below. These definitions apply equally whether used in singular or plural form.

🔍 Key Definitions

Account
A unique profile created for You to access our products and Services, or specific parts thereof.
Company
Referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement, this denotes Kengalfi Ltd, headquartered in Nairobi, Kenya.
Cookies
Small data files stored on Your computer, mobile device, or other digital platforms. These files capture details of Your browsing activity and serve various functional purposes.
Country
Refers to: Kenya
Device
Any internet-enabled tool used to access our Services, including but not limited to computers, smartphones, and tablets.
Personal Data
Any information that relates to an identified or identifiable individual.
Service
Refers to the Website and all associated digital offerings.
Service Provider
Any individual or organization (natural or legal person) that processes data on behalf of the Company. This includes third-party vendors engaged to support, deliver, or analyze the Service.
Third-party Social Media Service
Any external website or social networking platform that allows users to log in or create an account to access our Services.
Usage Data
Information is collected automatically through the use of the Service or from the Service infrastructure itself (e.g., page visit duration, click behavior).
Website
Refers to Dew Point Naturals, accessible at: https://www.dewpointnaturals.co.ke
You
The individual accessing or using the Service, or the company or legal entity on whose behalf such individual is acting.

🔐 Collecting & Using Your Data

At Dew Point Naturals, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and store your personal information. Below is a breakdown of the types of data we collect and how it is used to enhance your experience with our products and services.

📌 Types of Data Collected

1. Personal Data

While using our Service, we may request certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

📧 Email address
🧑 First and last name
📞 Phone number
🏠 Address (including City, State/Province, ZIP/Postal Code)

This information is collected only when voluntarily provided by you—typically during account creation, purchases, or customer support interactions.

2. Usage Data

Usage Data is collected automatically when you interact with our digital platforms. This includes information such as:

🌐 Your device’s IP address
🖥️ Browser type and version
📄 Pages visited on our website or services
⏱️ Time and date of your visit
⌛ Time spent on each page
📲 Unique device identifiers and diagnostic data

When accessing our services via mobile or desktop, we may also collect:

📱 Type of device used
🔢 Device unique ID
🧭 Operating system and browser type
📶 Mobile network information

This data helps us improve functionality, optimize user experience, and troubleshoot technical issues.

3. Information from Third-Party Social Media Services

We offer the option to register or log in using third-party social media platforms, including:

Google
Facebook / Instagram
Twitter
LinkedIn
WhatsApp

If you choose to connect via one of these services, we may collect information already associated with your social media account, such as:

Your name
Your email address
Your contact list
Your activity on the platform

You may also choose to share additional information with us through these services. By doing so, you grant Dew Point Naturals permission to use, store, and share this data in accordance with this Privacy Policy.

🍪 Tracking Technologies & Cookies

At Dew Point Naturals, we use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. These technologies help us understand how you interact with our platforms and allow us to deliver a more personalized experience.

🔍 Technologies We Use

We may use the following tracking technologies:

Cookies / Browser Cookies
Small text files are placed on your device to store information. You can configure your browser to refuse all cookies or notify you when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our Service.
Flash Cookies
Used to store information about your preferences or activity on our platform. Flash Cookies are not managed by standard browser settings. For guidance on managing Flash Cookies, refer to: “Where can I change the settings for disabling or deleting local shared objects?”
Web Beacons
Also known as pixel tags or clear GIFs, these are tiny graphics embedded in emails or web pages. They help us count users, track engagement, and verify system integrity.

🕒 Types of Cookies We Use

Cookie Type	Duration	Purpose
Necessary / Essential Cookies	Session	Enable core functionality like user authentication and fraud prevention. Without these, services cannot function properly.
Cookies Policy Acceptance	Persistent	Track whether users have accepted our cookie policy.
Functionality Cookies	Persistent	Remember user preferences such as login details and language settings to enhance user experience.

🔗 Learn more about cookies: All About Cookies by TermsFeed

🗄️ Retention of Your Data

Dew Point Naturals will retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes:

📜 Complying with legal obligations
🛠️ Resolving disputes
📘 Enforcing our legal agreements and policies

Usage Data is typically retained for a shorter duration unless it is required to:

Enhance the security of our Service
Improve functionality and user experience
Fulfill legal or regulatory requirements

🔓 Disclosure of Your Data

🔁 Business Transactions

In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you before any such transfer occurs and becomes subject to a different Privacy Policy.

⚖️ Legal Obligations

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies).

🛡️ Other Legal Requirements

We may disclose your data in good faith when necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Investigate or prevent potential wrongdoing related to the Service
Safeguard the personal safety of users or the public
Protect against legal liability

👶 Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we discover that we have collected data from a child under 13 without verified parental consent, we will take steps to delete that information from our servers.

In jurisdictions where parental consent is required for data processing, we may request such consent before collecting or using any personal data from minors.

🔗 Links to Other Websites

Our Service may contain links to third-party websites not operated by Dew Point Naturals. If you click on a third-party link, you will be directed to their site.

We strongly recommend reviewing the privacy policies of any external websites you visit. We are not responsible for the content, privacy practices, or policies of third-party services.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via:

📧 Email (if provided)
📢 A prominent notice on our website

The “Last updated” date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically to stay informed.

📬 Need Help? Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us: